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ORDERS
Our goal is to deliver your order as quickly as possible. All orders within the domestic US and Canada will be shipped on business days [Monday through Friday, excluding holidays]. All orders have a processing time of two business days, if the merchandise is in stock. The exact shipping cost for your order will be added and displayed at checkout.
CHANGES/CANCELLATIONS
If you wish to cancel or modify your order, please send an email as soon as possible to
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We will make every effort to accommodate your request; however, once a product has left our premises for shipping, the purchase cannot be cancelled or modified, until the product has been returned to us. In this case, please refer to our return policy and return your purchase once you have received it. If you would like to purchase a different product, please visit our website or contact a Regal and Rebel online sales associate at:
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PRODUCT AVAILABILITY
Regal and Rebel products available for purchase online include ready to wear clothing, jewelry, and accessories. All products are subject to availability; ready to wear clothing, jewelry, and accessories, if in stock, will be delivered between 7 to 14 days, if not in stock, please allow between 14 to 28 days for delivery. Regal and Rebel reserves the right to limit the quantity of products we supply, supply only part of an order or divide orders. We also reserve the right to alter the terms or duration of any special offers of sale promotion. We will inform you if we are unable to fill your order.
PRICING + PAYMENT OPTIONS
All prices displayed on our website are quoted in U.S dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will consider the order cancelled. Regal and Rebel accepts the following forms of payment for online purchases:
Visa, American Express, MasterCard, Discover
The transaction will be charged to your credit card only after we have verified your card details.
SALES TAX
Regal and Rebel charges state, local and county taxes on all transactions, as required by applicable laws.
SHIPPING: DOMESTIC US + CANADA
All orders are shipped UPS Ground, 2nd Day Air or Next Day and will require an adult signature upon delivery. Orders cannot be shipped to P.O. boxes or APO/FPO addresses, which are not available through UPS.
All shipments within the domestic US and Canada are shipped via UPS. To estimate the total delivery time for your purchase, please allow one to two business days to process your order for shipment, in addition to the time indicated by your preferred shipping method [i.e. UPS next day, second-day, ground]. Orders are processed and delivered Monday through Friday, excluding holidays. Regal and Rebel cannot be responsible for unanticipated delays.
Shipping Methods and Fees within Domestic US and Canada
$20 Ground
$30 Second-day
$35 Next Day
A conformation email will be sent to you once your purchase has been shipped, which will include the tracking number of your shipment. If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation/packaging and contact us immediately by sending an email to
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RETURNS + EXCHANGES
Regal and Rebel wants you to be completely satisfied with your purchase. If you should need to return an item, you may return regular priced merchandise to the merchant directly [* see exceptions] within 14 days of receipt for store credit or exchange, minus the original or return shipping charges, when accompanied with original sales receipt. We do not refund original, or return shipping charges. Returns are processed within 5-7 business days of receipt. Full priced merchandise must be returned within 14 days of delivery date.
Return packages must be postmarked no later than 14 days from date of original delivery. The customer is responsible for return shipping costs, as well as items lost or damaged. We recommend that you insure your package and use a shipper, such as USPS Priority Mail, UPS or Federal Express that allows you to track your package. If you send a returned COD, it will not be accepted. Claims for packages lost or damaged in transit must be made by the shipper
Please include a copy of your receipt inside the package. Regal and Rebel is not responsible for delays in shipping or delivery due to uncontrollable events. We will not assume responsibility for reimbursement of compensation in the event that return packages are lost, stolen, or mishandled. We reserve the right to refuse return of any merchandise that does not meet the above return requirements at Regal and Rebel's sole discretion.
EXCEPTIONS
We do not accept returns on bathing suits, jewelry, or accessories. We also do not accept returns on items that have been worn, altered, washed, or damaged in any way.
All sale merchandise is final and there will be no returns
For cancellations, refunds may only be issued in the same form as was utilized for payment.
CONTACT US
For additional assistance concerning our online store or your online purchase, please contact us at the information provided below.
Regal and Rebel, Inc
244 Fifth Avenue, Suite G212
New York, NY 10001
Phone: 888 344 0494
Fax: 212-568-7993
Email:
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PRODUCTS, CONTENTS, AND SPECIFICATIONS
All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measurements and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products of services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used in a lawful manner.
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